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Technical support & help
Technical support & help
System requirements, technical issues and troubleshooting
10 articles in this collection
Written by
Pieter J. Smits
and
Nidia van Gent
System requirements
Supported browsers and operating systems
Minimal system requirements to run Gynzy
Written by
Pieter J. Smits
Updated over a week ago
Which type of whiteboards are supported by Gynzy?
Written by
Pieter J. Smits
Updated over a week ago
Can I use Gynzy at home on my computer or laptop?
Written by
Pieter J. Smits
Updated over a week ago
Can I use Gynzy on my tablet or smartphone?
Written by
Pieter J. Smits
Updated over a week ago
End of support for Internet Explorer 11
Written by
Pieter J. Smits
Updated over a week ago
Enable Flash in Google Chrome
Written by
Pieter J. Smits
Updated over a week ago
Troubleshooting
Incognito window to rule out technical issues
Using an incognito window can help rule out some technical reasons for issues you might encounter while using Gynzy.
Written by
Nidia van Gent
Updated over a week ago
What can I do when the tools or lessons are not working correctly?
Clear the cache of your browser to help solve the most common issues.
Written by
Pieter J. Smits
Updated over a week ago
I'm having issues with writing on my SMART® whiteboard in Google Chrome browser or Gynzy Desktop.
Written by
Pieter J. Smits
Updated over a week ago
How can I contact you?
Written by
Pieter J. Smits
Updated over a week ago